Community Outreach Manager - General Duties

Organizational Context: US-based nonprofit focused on short-term missions, primarily operating in Latin America.

The Community Outreach Manager is responsible for building, nurturing, and maintaining strong, strategic relationships with external domestic partners (churches, schools, community groups) to drive participant recruitment, promote organizational visibility, and ensure effective communication regarding the mission's work and impact.

I. Church and Partner Relations

1. Strategic Partner Management: Serve as the primary point of contact for churches and organizational partners that regularly send short-term mission teams. This includes conducting introductory presentations, quarterly updates, and annual planning sessions.

2. Cultivation: Actively research and identify new churches, universities, and community organizations within the United States that align with the organization’s mission and could serve as future recruiting and fundraising partners.

3. Resource Support: Provide existing and potential partners with comprehensive informational packets, promotional materials, and presentation tools to help them recruit and prepare their internal mission teams.

4. Relationship Stewardship: Coordinate regular visits and communication touchpoints with key partner leaders to foster long-term commitment and address partner needs and feedback.

II. Participant Recruitment and Engagement

1. Recruitment Strategy: Develop and execute a comprehensive recruitment plan to meet annual participant targets for short-term mission teams. This includes managing online applications, information sessions, and local outreach events.

2. Alumni Engagement: Establish a system for staying connected with mission alumni to encourage repeat participation, solicit feedback, and transition engaged former participants into potential donors or long-term volunteers.

3. Events Coordination: Plan, organize, and execute local outreach events, seminars, and awareness campaigns (e.g., mission fairs, volunteer orientation days) to expand the pool of interested participants.

III. Communication and Awareness

1. Story Collection: Work closely with the Operations and Spiritual Directors to collect compelling testimonials, photos, and stories from mission teams and in-country partners to showcase the organization's impact to the domestic community.

2. Content Collaboration: Coordinate with the Fundraising/Development team to ensure mission stories and updates are effectively utilized in newsletters, social media, and annual reports to drive both participation and financial support.

3. Public Speaking: Represent the organization at domestic conferences, conventions, and partner gatherings, delivering presentations that effectively communicate the mission, needs, and vision.

IV. Reporting and Pipeline Management

1. Outreach Metrics: Track, analyze, and report on key outreach performance indicators (KPIs), including the number of active partners, participant pipeline conversion rates, and the efficacy of various recruitment channels.

2. Feedback Loop: Systematically gather feedback from partners and participants regarding the application process, preparation materials, and overall mission experience, and relay this information to the COO and Operations Director for continuous program improvement.

Reporting Structure: Reports to the CEO/Executive Director, with strong functional partnership with the COO (for logistics input) and the Fundraising team. Core Competencies: Relationship management, public speaking, event planning, volunteer recruitment, and strong written and verbal communication.

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​Compensation Note: Please note that all leadership, staff, and director positions within this organization, including this role, are non-salaried. Compensation and operational funds are sustained entirely through personal and organizational support-raising efforts. The ideal candidate must be prepared to manage or participate in a personal support-raising plan.